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Last Updated: 08/1/2025At Khronostasis, we value your satisfaction and aim to provide high-quality, futuristic products and experiences. If you're not completely satisfied with your purchase, we’re here to help.1. Eligibility for ReturnsYou may request a return or exchange under the following conditions:The request is made within 14 days of receiving the product.
The item is unused, in its original packaging, and in the same condition as received.
You provide proof of purchase (order number or receipt).
2. Non-Returnable ItemsWe do not accept returns for:Digital products or downloadable items
Custom-made or personalized products
Gift cards or promotional items
3. Return ProcessTo start a return:
If approved, your refund will be processed to your original method of payment within 5–10 business days.
Shipping fees (if applicable) are non-refundable.
5. Damaged or Incorrect ItemsIf you receive a damaged or incorrect item:Notify us within 3 days of delivery with clear photos of the item and packaging.
We will send a replacement or offer a full refund at no cost to you.
6. Late or Missing RefundsIf you haven’t received a refund after 10 business days:Check your bank or payment provider.
Contact your card issuer or bank.
If the issue continues, email us at khronostasis07@gmail.com
7. ContactIf you have questions about our Return Policy, please contact us:Khronostasis Support Team
Email: khronostasis07@gmail.com
Website: www.khronostasis.com
The item is unused, in its original packaging, and in the same condition as received.
You provide proof of purchase (order number or receipt).
2. Non-Returnable ItemsWe do not accept returns for:Digital products or downloadable items
Custom-made or personalized products
Gift cards or promotional items
3. Return ProcessTo start a return:
- Contact us at khronostasis07@gmail.com with your order number and reason for the return.
- If eligible, we will provide instructions and a return address.
- You are responsible for return shipping costs unless the item was defective or incorrect.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
Shipping fees (if applicable) are non-refundable.
5. Damaged or Incorrect ItemsIf you receive a damaged or incorrect item:Notify us within 3 days of delivery with clear photos of the item and packaging.
We will send a replacement or offer a full refund at no cost to you.
6. Late or Missing RefundsIf you haven’t received a refund after 10 business days:Check your bank or payment provider.
Contact your card issuer or bank.
If the issue continues, email us at khronostasis07@gmail.com
7. ContactIf you have questions about our Return Policy, please contact us:Khronostasis Support Team
Email: khronostasis07@gmail.com
Website: www.khronostasis.com
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